Prompt # 3 from Honor’s Program:

“What would you say is your greatest talent or skill? How have you developed and demonstrated that talent over time?“

One of the most critical qualities for any working professional is the person’s attention to detail and vigilance of potential issues. Luckily, I had the chance to develop both of these qualities over my past eight years of on-the-job work experience, especially within the real estate industry. People who exhibit these qualities are good at finding and preventing issues that may not have been apparent from the start but would have been disastrous otherwise. One of the most memorable moments in my career that proves this was on a beautiful Monday morning when I was preparing a deposit check for the escrow of a new transaction. As I was preparing the deposit check, the name of the escrow office caught my eye, and I remembered some of our in-house agents complained about this particular escrow and how they might have had a reputation of being deceptive. So being the person of detail, I went on Google and searched this specific escrow office to confirm my suspicion. Again, little to my surprise, there were a lot of negative reviews that complained about misleading and deceptive behaviors. Therefore, I meticulously took a video of the check preparation process on my phone out of caution before sending the package off to our courier for delivery. And again, little to my surprise, the escrow officer did mistakenly cashed another transaction’s check for our client’s deal. I confronted the escrow officer and told her that the client’s name on the check receipt was incorrect. However, the escrow officer grew increasingly defensive and started to deny her mistake; then, she began to accuse us of sending her the wrong client’s check. That is when I pulled out the preparation video, which includes the subsequent sealing of the envelope and the taping of the courier’s label. Sure enough, she was wrong. That is essentially how I saved my company and myself from a false allegation. We eventually informed our client of this situation, and they have decided to cancel and walk away from this deal.